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 General Policy 

We make every effort to ensure that the information contained on this website is accurate, but we cannot guarantee its correctness. We are not responsible for misprints or typographical errors. Prices are subject to change without notice.

No part of this website may be reproduced without written permission.

 Return Policy 

All returns will incur a 15% restocking fee to cover the cost of order processing. We will not accept returns on items that have been used or installed. All returns must be accompanied by an invoice. Returned items must also be in the original packaging and in new, resellable condition. No returns after 30 days from the date of purchase. No returns on sensors, proms, other electrical components, custom harnesses, harness conversions, special order (please see special order policy) or drop ship items, or items not normally carried in stock. Any item that is returned and in our opinion was either used or installed will not be eligible for a refund. It is the buyers responsibility to cover return shipping costs, and any other shipping expense the buyer may incur. These expenses are the sole responsibility of the buyer and will not be part of the refunded amount. We are not responsible for return items that are mailed out and lost or damaged in transit.

Some non-GM parts may fall under our Special Order Policy because they ship from the manufacturer directly to the customer. Many of these products are custom, or built to order, and we may be unable to cancel, change or refund an order once it has been placed with the manufacturer. Contact us for details, as this may vary depending on the product and manufacturer.

Before returning any item, contact us via email and let us know that a return is being made. If you receive a wrong item or there is a problem with your order and the mistake is ours, we will gladly cover any shipping charges necessary to correct the problem.

 Shipping Policy 

Orders are usually shipped within 2 business days. Most orders go out with the US Postal Service via 2-3 day Priority Mail. Large or heavy items, or products that are drop shipped may ship via UPS or FedEx.

Our online shopping cart will only calculate shipping charges accurately within the United States. If you are located outside the United States, and would like to place an order, email us and we will provide you with a shipping quote before you place your order. After ordering, we will adjust the shipping charge on your order accordingly.

 Payment Policy 
We accept credit card payments through Paypal. Paypal payments may be sent to sales@tpiparts.net.
 Special Orders 
Some non-GM items are not kept in stock. These may drop ship from the manufacturer directly to the customer. Some of the parts we carry are built to order, or custom parts. For this reason, we may be unable to cancel, change, or refund an order once it has been placed with the manufacturer. Please contact us for details, as this may vary depending on the part and the manufacturer.  
 
 Emissions Compliance 
We are not responsible for parts not being smog-legal in your area. Certain parts are not legal for sale or use on pollution controlled vehicles. It is the responsibility of the consumer to check local emissions laws and for checking the legality of any part purchased.
 Privacy Policy 

Any and all information supplied to us will be kept confidential, and will be used only to process and ship your order. We will never share, release, or sell your personal information.

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TPI PARTS
820 NE 24th Lane
Unit 104

Cape Coral, FL 33909

Email us at sales@tpiparts.net

Copyright © 2005-2018 FBody Performance Inc.


 

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